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October 12, 2025
Question

What is the correct date format to import time activities?

  • October 12, 2025
  • 1 reply
  • 7 views

I am using the time activity import template & get an error the date is not valid when I try to sync.

1 reply

ShyMae
QuickBooks Team
October 12, 2025

Hi there, Kenergy. When importing time activities using the Import Data feature in QuickBooks Online, the correct date format to use is MM/DD/YYYY standard.

 

If you're using the correct date format but still encounter the same error, I recommend contacting our live support team for further assistance.

 

Our expert can guide you in real-time, investigate, and review your account settings to help resolve them effectively. Here's how you can get in touch with them:

 

  1. Go to the Help icon, then select the Search tab.
  2. Hit the Contact Us area below.
  3. In the box provided, please share your experiences when you import your time activities.
  4. Click Continue and then choose the Callback option. 

 

To ensure a smooth experience when importing your time activities, refer to this article: Import data using Spreadsheet Sync.

 

If you have any further questions, we're always here to help.