When I hit 'Save and Close' on a transaction, the transaction does not close. I cannot get back to the Menu.

It can be challenging when issues like this disrupt your workflows while managing transactions, KW2025. Let’s go through some troubleshooting steps to help get everything running smoothly again.

On your transactions page, double-check the details and ensure all the required fields are filled in correctly. Sometimes, missing information can prevent the entry from saving and closing properly.

If everything looks good, try refreshing your QuickBooks page. Doing so helps clear minor glitches or delays and reloads the page.

However, if the issue persists, I suggest logging out of your account and then signing back in. This step can reset or refresh the overall system and get everything back on track.

I’ll be on this forum for any additional queries or concerns.