When I request a callback from quickbooks, it automatically goes to my voicemail. How do I correct that

It’s best to configure your phone’s call settings to allow calls from unknown numbers, @RM5261. It will enable our live support team to reach you when responding to your request.

Alternatively, you can post your concern here in the Community to engage with QuickBooks Experts who can provide answers and appropriate resolutions. Just refrain from adding confidential information to protect your business entity.

If you still prefer to speak with our live support team, please review your call and voicemail settings to ensure there are no rules directing calls to voicemail automatically. For further assistance, you may contact your phone carrier for guidance. Otherwise, you can choose the Chat option to connect with them:

Let us know if there’s anything else we can assist you with regarding QuickBooks. We’re always here to help.