When I scan a receipt it never finds a payment account. Every single time it says missing info and the receipt clearly shows the last four of my card number

Welcome to the Community, info2369. When you scan a receipt, QuickBooks reads the text printed on the paper, which usually includes only the last four digits of your card.

However, the software identifies your accounts by Account Name or Account Number, as this is the only information recorded and tracked within the system. Because of this, the system cannot automatically assign the transaction to the correct account.

To fix this, you can go to the Payment Account dropdown menu and manually select the appropriate account name before saving the entry as an Expense.

This step ensures your financial records remain accurate despite the different labeling.

If you have more questions or need additional help, feel free to reply to this post.