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October 14, 2025
Question

Where is my customer payment?

  • October 14, 2025
  • 1 reply
  • 4 views

it was a credit card transaction its been a week and the payment has been received and all

1 reply

Nicole_N
QuickBooks Team
October 14, 2025

Hi, abcoatingsllc77. 

I notice that you shared a similar concern about the customer payment you received in QuickBooks Online. My colleague already replied regarding this matter. You can respond to that through this link: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-where-is-my-customer-payment/01/1582070/highlight/true#M185287

As always, the Community team is available 24/7 if you have further questions or concerns. Feel free to leave a reply below or post another question so we can address it.