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August 16, 2025
Question

Who else is having problems with this update. Logging in on 8/16 and can't even create an invoice!! awful interface, can't find things without multiple clicks.

  • August 16, 2025
  • 1 reply
  • 7 views
No text available

1 reply

Level 1
August 16, 2025

Hi there, Jewel.

 

I understand the importance of managing your business quickly with QBO. Rest assured, I'll help you by troubleshooting your browser to ensure QBO runs efficiently on your device.

 

You'll have to clear your browser's cache or you can use other supported browsers. For Google Chrome: 

 

  1. At the top right, select the More icon.
  2. Select Settings.
  3. Select Privacy and security.
  4. Select Cookies and other site data.
  5. Select See all cookies and site data.
  6. Type “intuit” in the search bar to find Intuit cookies.
  7. Select Remove all shown or the trash can icon.
  8. Restart Google Chrome for the changes to take effect.

 

Please don't hesitate to leave a reply if you have additional concerns in QBO. We're always ready to help.