There's a few possible causes as to why a subscription fee could change. For example, if you had a promotional discount, these will remain unaffected until the time your promotion expires.
You can check the account's current subscription details in your settings.
Here's how:
Use the Gear icon.
Go to Account and settings.
Select Billing & subscription.
I'd also recommend checking your email for any communications from Intuit about changes to the subscription price.
If you're still unable to identify a reason for the change, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment and discuss any billing changes with you.
Please feel welcome to send a reply if there's any additional questions. Have a great Tuesday!
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.