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New Member
August 13, 2026
Question

Why does the integration automatically reconnect again after I disconnect it?

  • August 13, 2026
  • 1 reply
  • 2 views

Hello,

I have already disconnected/reconnected the integration several times, but the integration keeps connecting automatically again and again.

Could you please help me understand why this is happening and how I can prevent it from reconnecting automatically?

Also, is there a support email address that I can contact directly for further assistance with this issue?

Thank you!

1 reply

QuickBooks Team
August 13, 2026

To stop the integration from automatically reconnecting, you must remove its active authorization from both QuickBooks Online and the third-party app’s own settings.

Here’s how:

 

  1. Go to Integrations in QuickBooks Online.
  2. Select Manage integrations.
  3. Find the app and choose Disconnect from the Action dropdown.
  4. Log in to the third-party app and revoke QuickBooks access from its internal settings.


After completing these steps, the app’s authorization will be removed, preventing it from reconnecting to your QuickBooks Online account automatically.

QuickBooks Online does not provide a direct support email for integration concerns. If the issue continues after disconnecting the app, contact our Intuit Experts for further assistance.

For more information, refer to this article: Disconnect an app in QuickBooks Online.

Feel free to chime back if you need more help.