Why does the reconciliation report not show the Cleared Register balance? This is what should tie to the Statement balance.

Hello, @16111.

I agree that the register balance should be visible alongside the statement balance. I'd be glad to help you troubleshoot your concern.

Please note that in QuickBooks Online (QBO), the Cleared Register Balance is the same as the Register Balance. If it's not showing up, I recommend logging out and then logging back into your QuickBooks Online account to ensure a fresh start. This can help resolve any potential issues with your company file.

Alternatively, use a private browser or switch to another supported browser to address temporary browser-related concern.

Please let us know if you have further questions. We'll be right here to help you anytime.