Why have I been forced to change to a completely different format called QB accounts

Could you please clarify what you mean by "QB accounts" and let me know where you are seeing them? Providing these additional details will help us better understand your situation and give you the right answer.

To speak with an Intuit Expert, please refer to this article for contact instructions: How to get help with QuickBooks.

Please respond to this post if you have any additional concerns.