Why is my payment under review?

Hi there, Nathan. When a payment is in review, it means that QuickBooks is reviewing the payment to prevent errors or fraud. The review process typically takes up to 1-5 business days.

You’ll receive an email containing clear instructions on how to resolve this matter. If you can’t locate the email within your Inbox, you can also check your spam or junk folder.  Once you have found it, follow the instructions and provide any necessary details.

If you haven’t received any emails, you can contact our QuickBooks Payments Support. They have the tools and the resources to thoroughly assist you in releasing your funds.

In addition, you can take a look at this guide to understand the deposit speed for customer payments depending on your product: Find out when QuickBooks Payments deposits customer payments.

If you have additional questions, feel free to comment below.