Why is quick sending emails to both business and personal accounts?

We can review the settings and update them to reflect the email address you prefer to use for sending emails, Diane

Here’s how to do it:

1. Click on the Gear icon.
2. Under Your Company, select Account and Settings.
3. In the Company Info tab, review the Email section.
4. Scroll down to the Customer Contact Info section.
    
5. Verify whether both your personal and business accounts are listed under the Company Info and Customer Contact Info sections.

Please take note that the Customer Contact Info section contains the details your customers will use to reach you.

Also, please check in the Sales sections if you have checked the Email me a copy at "your email provided" box. That could also be the reason why QBO sends email to both of your accounts.

If you need further help, please click the reply button.