Why won't the shopify sales account match my actual shopify sales if i'm using the integration? It's off by various amounts each month. Thank you!

There could be several reasons why your Shopify sales account in QuickBooks doesn't match your actual Shopify sales, @nhhomegrown.

Once you've established the connection between your sales channel and QuickBooks, the system will automatically import your most recent transactions. You'll then need to review and add payouts or match payouts from your sales channel in QuickBooks. This process is essential in maintaining balanced accounts.

However, if you've already done this and see discrepancies, it's essential to contact our live support team. They have tools and in-depth knowledge of both QuickBooks and various sales channel integrations. They can perform a thorough analysis of your specific situation.

Here's how:

1. Select the Help (?) icon at the top.
2. Go to the Search tab to activate the Contact Us button.
3. Click on Contact Us.
4. Type your concern in the box and hit Continue.
5. Choose if you’d like our experts to call you or chat with them.

Your success is my priority, and I want to ensure your QuickBooks experience is smooth and reliable, @nhhomegrown. If you have any further questions or concerns, please don't hesitate to leave a comment below.