Will customer service call me about a needed update with my QuickBooks?

No, Intuit will not proactively contact you to update your account. Intuit offers clear guidance for securely downloading and maintaining your product updates through official channels. Unless you have scheduled a callback, a representative will never reach out to you by phone.
 

Scammers often use this scheme to steal personal information. To help safeguard yourself and others, report the incident by visiting the Intuit Online Security Center. Scroll to the Security section for step-by-step instructions on how to proceed.

For more information on addressing phishing scams and potential fraud, please refer to this article: Identify suspicious activity and phishing scams.

If you have additional questions, let us know by replying to this thread.

​@username2564001 You are using QB Online, correct? Ignore the phone calls and change your phone number in your Intuit account.