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April 1, 2026
Question

You have 48 hours to access funds your customers have paid you in QuickBooks. After that, we’ll refund your customers and close down your QuickBooks payments account.Why?

  • April 1, 2026
  • 1 reply
  • 4 views

What does this mean? My funds have already been transferred to bank and paid processing fee, it also says Finish your payments setup to claim your funds, and continue to get paid online and in-person. I already link bank account to QuickBooks, I don't want to do the instant payment thing, I can wait 2 to 3 days to be transferred

1 reply

QuickBooks Team
April 1, 2026

Hi there, qjoutdoors. Before clicking any links, I suggest checking the sender's email address to ensure it's coming from Intuit.

 

Since this involves your specific banking data and personal account details, we, the Community, don't have the ability to access your account. I suggest reaching out to our QuickBooks Payments Support team. You'll need to click the Help button>Search tab>Enter Contact Us>Click Contact us>choose Chat or Callback.

 

They have the tools to check your account and can provide you with additional information about the email you received.

 

Feel free to reply here if you need anything else related to QuickBooks. We're here to help.