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October 6, 2025
Question

"Your invoice is ready!" new copy is terrible. How can we change it?

  • October 6, 2025
  • 1 reply
  • 4 views

Please let us remove or update this new Invoice copy: "Your invoice is ready!"
My small business has been using Quickbooks for 20 years. This new copy is horrible, too aggressive sounding, unprofessional, and totally goes against fostering good customer relations. I called QB and talked to two people and a "case" was created for my request. The person I spoke with could not confirm either way if this would be seriously reviewed. Extremely frustrating. 

1 reply

October 13, 2025

Some users report seeing a small icon (light bulb / “AI” symbol) to the right of the subject line when previewing the invoice email. Clicking it gives an option to disable the AI‑suggested subject, which then allows the default (or your custom) subject to persist.

Asha Kanta Sharma