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ToddG34292
February 21, 2023
Question

AR Deposit not applied to AR open invoice

Greetings,

 

My deposit on 11/22/22 for $10,000 should have been applied to customer invoice #1169660 - see attached. How to fix this now so the payment is applied correctly? Thank you in advance!

4 replies

BigRedConsulting
BigRedConsulting
Level 15
February 21, 2023

Two steps to fix it:

- Record a proper Payment transaction. Pick Customers | Receive Payments from the QB Menu. As you create the payment, apply it to the invoice.

- Edit the Deposit, click the Payments button at the top of the form, and pick the payment to include it in the deposit. Then delete the existing line item so the deposit keeps the same amount.

ToddG34292Author
February 21, 2023

Thank you for the reply but I am still unclear what the impact is to my cash account as the original deposit from 11/22/22 has already been reconciled. What am I missing?

BigRedConsulting
BigRedConsulting
Level 15
February 21, 2023

There won't be any impact to your bank account.

 

What isn't clear?

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