Question
Customer Refund Deposited but Customer Balance is not Zero
Our customer made an overpayment on an invoice. We refunded the difference amount. My transaction list is as follows:
Invoice: Corrected amount of $384.30
Payment: Overpayment of $385.20 ($0.90 credit)
Refund: $ -0.90
Deposit: Overpayment amount $ -385.20
Deposit: Refund amount $0.90
I know I am missing a step, but I cannot figure it out. How do I finish this so my customer balance is back at 0?