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New Member
February 3, 2023
Question

customers payments are partially posted to the invoice in accounts receivables, how do I clear up?

customers payments are partially posted to the invoice in accounts receivables, how do I clear up?

1 reply

Level 9
February 3, 2023

Hello there, Hi just me. I'm here to help share some information about partial payments in invoices posted to the accounts receivable and how to clear this up in QuickBooks Online.

 

Once you send an invoice, it becomes part of your accounts receivable until it’s fully paid. You can check this article to learn more about A/R accounts: How to group Accounts Receivable or Accounts Payable account types. 

 

You can also visit the Sales and customers page. This will provide you with links on how to manage your company income as well as sales invoice.

 

If you have any other questions or concerns, please add them below. I'll be happy to help you out. Take care always!