Gauging customers during a tough time (BILLING)

5 replies
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QuickBooks Online

Fiat Lux - ASIAAnswer

Level 14

Who is their target? Just curious. I mean, the customer is always right. Right?

Also, what company offers this free / cheaper service?

My company does much larger numbers than $50K, but our margins are pathetically low and I am struggling to find ways to eat everyday while their stock (Intuit) soars.

@Cool_ wrote:
Also, what company offers this free / cheaper service?

Send a private message to us and we will share the brand you can explore.

SarahannC

Level 9

Hello, Cool_.

I see your screenshots, and that sounds very challenging.

The price is worth delivering the products, services, and support you and your clients need today and in the future. In your situation, I'd recommend contacting our Support Team to see what we can do about it. Please utilize the Help icon and select Contact us to get in touch with our specialists.

You can review the links below for more information:

What you need to know about 2021 QuickBooks Online price increases
Help articles. You can use this one if you need some information or procedures when doing other tasks in QuickBooks Online.

Visit anytime if you have more concerns, Cool_.

Cool_Author

Fiat Lux - ASIA

Level 14

@Cool_

Unfortunately, the reality is that you are no longer their target customer. You may consider migrating data to another brand at a lower price. One app offers a free plan to run a business with income <50K USD per year. Their premium plan costs $30/month.

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