Question

How can I access my account directly with green dot?

Forum|Forum|4 years ago
April 9, 2022
3 replies
119 views

Just curious as to how to access my account directly with the bank vs just through QuickBooks

QuickBooks Online

Level 9

Hi there, @eolmeda-tristate!

Before we can accomplish your goal for today, may I ask for a few clarifications first? Saying you wanted to access your account with a green dot, are you trying to access your bank account connected to online banking in QuickBooks?

Keep me updated in the comments below. Hope to hear from you soon. Take care always!

E

eolmeda-tristateAuthor

I mean the QuickBooks checking account. It's actually green dot bank. Is there a way to access that via their website or does it have to go through QuickBooks?

L

LousteauPLLC

Has anyone figured out how to do this? The account often shows bad information in Quickbooks and transfer options are limited.

G

gramosg23-gmail-

I've honestly lost over 10k in combined business, refunds and penalties because I either couldn't process payments, than after that, they put on hold and now this, not being able to access my Funds while they're available. And to answer the question, I've tried figuring that out and as usual, no one knows anything and its either a transfer or an apology and finished off with a request to take a survey.

G

garycryer

So... I'm new to this thread and this topic. BUT I just read an article about Green DOT being sued for bank fraud. https://franknez.com/green-dot-bank-now-faces-lawsuit-for-bank-fraud/

Unfortunately I have funds just floating around that I cannot access. They have left my external bank account but have to show up in my QB account. It has been 5 days. The number QB gave me to call is always busy. This is not good at all for small businesses. Worst service I have ever encountered and now I have a couple thousand dollars just floating around somewhere.

M

Maybelle_S

QuickBooks Team

It's not the impression we want you to have of Green Dot Bank, garycryer.

Currently, we are investigating the transfer funds issue with QuickBooks Checking. Please be assured that our engineers are working diligently to resolve this problem.

I recommend contacting the Payments Support Team so that you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once it's been resolved. To expedite the transaction, provide this investigation number INV-91195.

You can also directly chat with us through this link: QuickBooks Payments Chat Support.

Here are some articles that you can read to learn how to view your QuickBooks Checking monthly statements and export your transactions, deposits, or fees:

Keep me posted if you need further assistance handling your checks in QuickBooks. I'm always here to help.

K

KD Tunstall

Well I am finished "chatting" about this nonsense. I will be taking the logical approach and discontinuing the use of this trashy product.

Let's see - QBO = non-GAAP compliant, inundates you with advertising, denies access to your own money, holds your data hostage so you can't move to another program, conspires with others to extort customers with respect to PCI compliance. Shall I continue?

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