We're currently unable to connect the Apple credit card to QuickBooks Online, @tonichase68. Since the option is unavailable, you'll want to request your bank's support by following the steps below: Go to the Transactions menu and select Banking or Bank transactions.Click on the Link account button in the upper right corner. Enter the name of your bank into the search box.Use the Show more and continue pressing it until you Still can't find your bank? appears. On Request to add your bank page, type the bank's name, URL, and email address.Hit Submit or Request. Here's a sample screenshot for reference: Open this guide for more ways to look up your bank: Find your bank or credit card account when you connect to online banking.

Question

How can I connect my Apple credit card?

Forum|Forum|2 years ago
November 23, 2023
2 replies
71 views

No text available

QuickBooks Online

J

JamaicaA

QuickBooks Team

We're currently unable to connect the Apple credit card to QuickBooks Online, @tonichase68.

Since the option is unavailable, you'll want to request your bank's support by following the steps below:

Go to the Transactions menu and select Banking or Bank transactions.
Click on the Link account button in the upper right corner.
Enter the name of your bank into the search box.
Use the Show more and continue pressing it until you Still can't find your bank? appears. On Request to add your bank page, type the bank's name, URL, and email address.
Hit Submit or Request.

Here's a sample screenshot for reference:

Open this guide for more ways to look up your bank: Find your bank or credit card account when you connect to online banking.

4

4Gal

Level 5

@tonichase68-gmai

Another option, use MT Online or one of the converter tools (e.g csv2qbo @ $60 one time license) as a workaround.

https://www.moneythumb.com/?ref=110

E

EmilyO

Has anyone had success using the method below to import transactions from the Apple Card statements into Quickbooks? I cannot stress enough to any and all customer service reps who are reading this that the Apple Card is a VERY popular card and is used by legions of business owners, and this makes Quickbooks feel very antiquated and like using a 90's software service for bookkeeping since it is not modernizing and connecting to contemporary and popular credit cards. It is a MasterCard by GoldmanSachs, which should make it stupid easy to connect. In any case, I would very much like to emphasize for the record that this integration is very much needed.

In the meantime, do the workarounds actually work? Thank you for your expertise and hopefully some better and more illustrative information on this pain point.

JenoP

QuickBooks Team

Thank you for reaching out and providing feedback about connecting Apple credit card accounts in QuickBooks Online, EmilyO. I appreciate you taking the time to ask about improving online banking capabilities.

For now, directly connecting and downloading transactions from Apple's credit card is not currently supported in QuickBooks Online. However, you can import credit card statements in a CSV format as a workaround.

The best option is to find a third-party app that can convert your Apple credit card statement into a CSV file. Then you can upload the CSV into QuickBooks Online to import those transactions.

You can either use any of these supported formats in bringing your transactions into QBO:

Additional information and tips are also shared here: Format CSV Files In Excel To Get Bank Transactions Into QuickBooks

Once formatted correctly, use the steps in this article on how to import your transaction: Manually Upload Transactions Into QuickBooks Online.

While not as seamless as direct connectivity, this workaround allows you to bring your Apple credit card data into QuickBooks without entering each transaction manually.

We also value input about improving connectivity with financial institutions like Apple Card. Feedback from users like yourself helps us prioritize expanding online banking features. Having said that, I highly recommend formally submitting your suggestion directly to our product team via the feedback form.

You can use this Help article as a guide to send your feedback: How Do I Submit Feedback?

The Community is always here if you need any additional assistance importing your credit card statements or managing any other financial transactions for your business, EmilyO. There are always helpful community members here ready to provide guidance and support around effectively using QuickBooks Online.

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