Hi Jason! Thank you for getting a new QuickBooks Online plan! I'm happy to share the steps to connect your existing Merchant (QB Payments) account. Sign in to QuickBooks Online as an admin. Go to Settings ⚙, then select Account and settings. Select Payments. In the Existing account section, select Connect or Link Merchant Service. Select the QuickBooks Payment account you want to connect to. Then select Connect. Review the account info and make sure it's accurate. If everything looks good, select Connect. When the connection is finished, sign out and sign back into QuickBooks Online. Please note that your QB Payments account will auto-adopt the login credentials of your QuickBooks account once it's connected. That's what you'll use when logging in to Merchant moving forward. Learn more about connecting a QB Payments account to QBO. I'm only a comment away if you have more questions about linking QB Payments to QuickBooks. Have a good day!

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jason167

Question

How do I add our current Merchant account number to our new Quickbooks online account to receive payments?

Forum|Forum|3 years ago
December 1, 2022
1 reply
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QuickBooks Online

JessT

Moderator

Hi Jason!

Thank you for getting a new QuickBooks Online plan! I'm happy to share the steps to connect your existing Merchant (QB Payments) account.

Sign in to QuickBooks Online as an admin.
Go to Settings ⚙, then select Account and settings.
Select Payments.
In the Existing account section, select Connect or Link Merchant Service.
Select the QuickBooks Payment account you want to connect to. Then select Connect.
Review the account info and make sure it's accurate. If everything looks good, select Connect.
When the connection is finished, sign out and sign back into QuickBooks Online.

Please note that your QB Payments account will auto-adopt the login credentials of your QuickBooks account once it's connected. That's what you'll use when logging in to Merchant moving forward. Learn more about connecting a QB Payments account to QBO.

I'm only a comment away if you have more questions about linking QB Payments to QuickBooks. Have a good day!

ernesto2

I already pay for a Merchant Service Credit Card Processor. Can I load it onto my Quickbooks Commerce Account?

JessT

Moderator

Thank you for joining the conversation, Ernesto!

Using credit card processors on QuickBooks Commerce is not an option right now. We can only do this to QuickBooks Online with the use of the Go Payment app.

If you have any other questions in mind, feel free to go back to this thread. I'm just around to help you again.

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