It's a great idea to attach a payment link in the workflow, @marie76. Below, I'll impart a few details about linking it to the workflow.
Currently, the feature to embed QuickBooks Payments links into the workflow is unavailable. As a workaround, you'll have to manually create and send a payment link to your customer.
Additionally, you can generate a Sales by Customer Detail report to gain an overview of your business and receive specific information on each customer's purchase history.
Please feel free to ask if you have any other concerns about payment links or workflows. I'm always here to help.
Thanks for reaching back out and expressing your concerns.
We understand that this would be beneifical for your business. However, we do recommend submitting feedback to our Product Developers so they can consider adding this as a feature in QBO.
Select the Gear icon in your account and then Feedback to submit your suggests successfully.
I hope this helps answer your questions. I'm only a post away if you need me again!
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