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July 27, 2025
Question

how to stop recieving quickbooks payments?

  • July 27, 2025
  • 1 reply
  • 78 views

I set myself up to receive payment and can't figure out how to undo it.  Can anyone help me?

1 reply

QuickBooks Team
July 27, 2025

If stopping payments means canceling your QuickBooks Payments account, you can deactivate your subscription through the Merchant Service Center, sobadores.

 

To do this, you'll need to sign in to the Merchant Service Center as an admin user. Then, follow these steps:

 

  1. Go to the Account tab, click on Account Profile and select Close Account
  2. In the Reason for closing dropdown, choose a reason, and add any comments you'd like to share.
  3. When you're ready, click on Submit.

 

Once your request is processed, you'll receive an email within one business day confirming that your QuickBooks Payments account has been closed.

 

However, if you don't want customers to pay you online through invoices, you can disable the accept online payment options from your Accounts and Settings. Let me show you how:

 

  1. Navigate to the Gear icon and select Accounts and Settings.
  2. From the Sales tab, edit the Invoice payments section.
  3. Then, turn of Accept ACH, PayPal, or Credit Cards and click Save.

 

 

On top of that, if you want to prevent funds or payments from depositing into a linked bank account in your file, you can remove them from the Merchant Service Center:

 

  1. On the Account tab, select Account Profile.
  2. Remove the bank account associated to it. Then, click Submit to confirm.

 

For any additional questions or concerns, you can leave a reply below.