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May 4, 2026
Question

I don't want customer see all unpaid invoice in payment page

  • May 4, 2026
  • 1 reply
  • 34 views

How to not display all unpaid invoices showing in payment page. My customers will send different invoice to certain customer, they don't want to their customers see unpaid invoice not related.

1 reply

QuickBooks Team
May 4, 2026

A built-in setting to hide specific unpaid invoices from a customer's view is currently unavailable in QuickBooks Online. I recommend submitting this feedback directly to our Product Development team to influence future improvements.

 

As a workaround, you can email each invoice directly to the customer using the unique payment link for that specific transaction. Through this, they only see the individual invoice you sent rather than a summary of all open balances.

 

I'll keep this thread open for any updates or follow-ups in the meantime.