My invoices are not being mark off as paid. I have to manually go in and check them as paid. It's another step that I shouldn't have to do. Is there something wrong?

The invoice will be marked as paid once the funds successfully arrive in your bank account. Since the deposit is still pending, it’s best to check with your bank first to see if they are experiencing any processing delays.

If everything looks good on their end, please let us know or reach out to Merchant Services. They can securely check your account details, figure out what's causing the delay, and help track down your funds or monitor your transactions:

1. Sign in to the Merchant Services Center.
2. From the homepage, select Activities & Reports.
3. Choose Deposits.
4. Select the date range in the Dates field.
5. Select Search.

For more information, you can check out these articles: 

• Find out when QuickBooks Payments deposits customer payments.
• QuickBooks Payments FAQs.

If you have more questions, feel free to ask. We'll be happy to help.