Need to update payment and cancel dispute

Welcome and thank you for posting here in the Community page, @udis-office2.

I'm here to help guide you to the right support who can help update the payment and cancel the dispute.

I'll be happy to check this for you, however, I don't have the chance to do it here on the Community page for security reasons. That said, you'll need to contact our Merchant/Payments Support Team on how to update your payment and cancel your dispute. They have tools that can pull your account in a secure environment and guide you along the process of updating the payment and canceling the dispute.

For the support's contact information, check out this link and go to the QuickBooks Online with Payments & Merchant Service Center section: Contact Payments Support.

I'll be sharing these references that will guide in handling chargebacks in QuickBooks:

• Handle chargebacks and retrieval requests for QuickBooks Payments
• Prevent future chargebacks

Please let me know if you have any other issues or concerns. I want to make sure everything is taken care of for you.