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R
Rose
New Member
August 12, 2026
Question

subscription

  • August 12, 2026
  • 1 reply
  • 14 views

Quickbooks what’s going on?    i made the subscription already for the bill payment service and after activation   no bill was scheduling,   i tried reaching out no response,   and now requesting another payment and suspending my service, please any help?   how many subscriptions do a new user need to setup my services?   what is the limit and all?   cant see any proper documentary here   

1 reply

Z
ZackE_Moderator
Moderator
August 12, 2026

Welcome to the Community, Rose.

Since you've successfully made a QuickBooks Online subscription and confirmed it's been activated, you can review it while signed in.

Here's how:
 

  1. Sign in to QuickBooks Online.
  2. Use your Gear icon.
  3. Go to Subscriptions and billing.


On the displayed page, you'll see your current plan, renewal/next charge date, payment method, and company ID. A new payment shouldn't occur until your renewal/next charge date, and there shouldn't be any billing-related suspensions as long as everything's fine with your payment method.

If you're still receiving a request for another payment, or a notice of suspension of a subscription, it’d be helpful if you could send a screenshot of what you're seeing. This will be helpful for us to better understand what you're encountering.

Please feel welcome to send a reply here if there's any questions or additional information you'd like to provide. Have a wonderful Wednesday!

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