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Syncing Clio payments error message

Forum|Forum|2 years ago
June 19, 2024
1 reply
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Has anyone had the error message in Clio - error code 2500 which indicates there is an invalid line, sales item line detail, item ref, invalid reference ID: line sales item line detail ref.

We cannot find where this is to clear it out.

Thank you.

QuickBooks Online

Best answer by Tori B

Hi there, @Mitzi51.

Thanks for reaching out to the QuickBooks Community. I hope you're having a great day so far.

After a bit of research for the error message you have listed here, I recommend reaching out to our Intuit Developer Site. From there, one of our members of the development team can assist you and investigate this error further. You can use the link I'm including below to connect with them directly.

Intuit Developer Support

In the meantime, I wanted to share this resource I found from the Developer Site that may help you out:

2500 - Invalid Reference ID

Please let me know if there is anything else I can assist you with. Take care and have a wonderful day ahead!

Tori B

Answer

QuickBooks Team

Hi there, @Mitzi51.

Thanks for reaching out to the QuickBooks Community. I hope you're having a great day so far.

After a bit of research for the error message you have listed here, I recommend reaching out to our Intuit Developer Site. From there, one of our members of the development team can assist you and investigate this error further. You can use the link I'm including below to connect with them directly.

Intuit Developer Support

In the meantime, I wanted to share this resource I found from the Developer Site that may help you out:

2500 - Invalid Reference ID

Please let me know if there is anything else I can assist you with. Take care and have a wonderful day ahead!

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