You can turn on this feature by accessing the Sales menu, Raymond22. Let me assist you with this.
These reminders are sent automatically to your customers based on the invoice due date. You can set up to three reminders at different intervals before or after the due date.
Here's how:
Go to the Gear ⚙ and select Account and Settings.
Select the Sales tab.
In the Reminders section, select Edit ✎.
Turn on Automatic invoice reminders.
Select the dropdown for Reminder 1, and turn on the toggle switch.
From the dropdown fields, select days, and before or after to tell QuickBooks when to send the reminder. Note: You can schedule and send email reminders up to 90 days before or after the invoice due date.
You can create second and third reminders as needed.
You're always welcome to comment back if you have any other questions about reminders or turning on any features in QuickBooks. We're always here to help you if you needed.
JoesemM, that is not what he's asking. I am having same issue, where the note / calculation on how many days a customer is likely to pay early or late is no longer showing up on customer records in Quickbooks Online. Please let us know how to see this feature again.
I really hope it wasn't removed, as Quickbooks recently increased our pricing, and if they are increasing pricing and removing key features like that, we will be moving to another platform.
" I really hope it wasn't removed, as Quickbooks recently increased our pricing, and if they are increasing pricing and removing key features like that, we will be moving to another platform."
That's what Intuit/ QB does, tho. It's ridiculous!!
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