Question

What do I do if a payment is still processing

Forum|Forum|1 year ago
November 8, 2024
1 reply
15 views

Payment processing

QuickBooks Online

QuickBooks Team

Thank you for sharing your concern in the QuickBooks Community, @nate40. I'm happy to provide you with more information about the payment processing.

We periodically review payments to ensure everything is accurate. I recommend monitoring the status and checking your email address for notifications and instructions on resolving the issue.

Our review process is usually completed within five business days. If it takes longer than that, I recommend contacting our support team for assistance.

If you would like to learn how to void or refund transactions in QuickBooks Payments, please click the link.

If you still have other concerns about your payments, please feel free to leave a reply below. Have a great day, and take care.

FishingForAnswers

Level 4

@JoanaC "Our review process is usually completed within five business days."

Hrm. If you say so.

https://quickbooks.intuit.com/learn-support/en-us/payments/20-000-missing/00/1505368

https://quickbooks.intuit.com/learn-support/en-us/payments/suddenly-closed-account/00/1392735

https://quickbooks.intuit.com/learn-support/en-us/payments/payment-status-in-pending-for-over-2-weeks/00/1503083

https://quickbooks.intuit.com/learn-support/en-us/payments/another-payment-scam-getting-zero-help-from-gbo/00/1468204

https://quickbooks.intuit.com/learn-support/en-us/payments/received-a-payment-but-it-is-not-being-deposited-in-to-my-bank/00/1504666

https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/a-customer-paid-an-invoice-but-3-days-later-it-still-shows/00/1502703

https://quickbooks.intuit.com/learn-support/en-us/payments/deposit-withheld/00/951178

https://quickbooks.intuit.com/learn-support/en-us/banking/why-do-i-have-a-pending-payment-that-is-3-months-old/00/1502020

https://quickbooks.intuit.com/learn-support/en-us/account-management/why-is-there-a-hold-on-my-account/00/1497072

https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/qb-is-holding-a-payment-without-informing-as-to-why/00/1493623

https://quickbooks.intuit.com/learn-support/en-us/payments/warning-do-not-use-quickbook-checking-payments-awful-experience/00/1325299

https://quickbooks.intuit.com/learn-support/en-us/banking/how-long-do-they-review-payments/00/1487840

https://quickbooks.intuit.com/learn-support/en-us/banking/do-not-use-qb-checking-or-qb-payments/00/1487985

https://quickbooks.intuit.com/learn-support/en-us/payments/filing-a-complaint/00/1445814

BigRedConsulting

Level 15

Wow! Please keep posting this list of links as new cases are reported! While it appears Intuit has no shame at all, others may benefit from knowing about these rather horrible cases.

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