when I try to send a reminder on an invoice, it just goes to a blank white screen. I tried it on both my phone and tablet with the same results.

We recognize the importance of sending invoice reminders to your customers, Jasonw1. To get the assistance needed to isolate the issue you're experiencing, I recommend contacting our live support team.

They are equipped with the right tools and expertise to identify and resolve the issue. To reach them, you can follow the steps below:

1. Log in to your QBO account on your phone or tablet.
2. Tap the three-line menu icon at the upper left corner, then choose Help.
3. Enter a topic related to your issue in the search bar, then click Continue.
4. Click the Contact Us button at the bottom.
5. Choose how to contact our QB support team.

• Via a Callback, where they’ll save you a spot and call you back.
• Via Chat, start a chat with our support.

Ensure to reach out during support hours to connect with the right expert at your preferred time.

Alternatively, I recommend utilizing one of the QuickBooks-supported browsers to send invoice reminders to your customers.

The Community team is here to assist you with anything you need, including your invoices or any QBO-related inquiries.