Good morning. Leave loading has disappeared from one employees pay slip. Settings are the same as other employees. Any ideas on how to get it back? TIA

Hi user30316,

I would recommend checking the affected pay run to see if leave loading is included in the Earnings lines. Select the affected employee and refer to the below scenarios:

• If there is no Leave Loading, but there is a line for Leave Taken: the loading may not be applying properly.
  1. Select the Pencil Icon next to the employee's name, which will bring you to the Employee's Details.
  2. Select Leave Allowances, then check the Leave Loading amount is populated.
  3. Save the settings.
  4. Navigate back to the affected pay run, then delete and re-enter the leave taken, by selecting Actions, then Take Leave.
• If there is no Leave Loading and no Leave Taken, the leave may not have applied correctly.
  1. Select Actions, then Take Leave, and enter the leave hours.
  2. Once you click Save, the Earnings lines should populate with the leave loading.

Once this is done, finalise the pay run and generate the pay slip again. 

If the issue still persists, I recommend contacting our Customer Success Team to do some further troubleshooting.

Bonny