Has anyone else had trouble adding a new employee today?

Hi tash-delaney,

Are you able to give me some more information on what happens when you are adding the new employee? In the meantime, we recommend using Google Chrome as your browser for the best experience with QuickBooks Online. You can try clearing your browser's cache as well:

1. Hold down Ctrl+Shift+Delete and a pop-up will appear on your screen
2. Select the option 'clear cached images' and make sure the other two options are unticked
3. Select the time range All Time, then Clear Browsing Data
4. Once this is complete, the pop-up will disappear. Please restart your browser and log in once more

Please feel free to reply as I'm here to help. You can also reach out to our Support Team directly on 1800 046 038 for further troubleshooting steps. 

-Kass