Has anyone had the following issue?"The pay run is taking longer than expected to complete its calculations"I am unable to open pay run complete.

Hi mmaroond,

Thanks for posting in the Community!

There could  be a new update made in the payroll system causing this message and latency in QuickBooks Online Payroll. To better help you in checking your payroll connection, I recommend contacting directly our Customer Care Team. That way, they can ask for your details in a secure form and they have the right tools to check the connection.

To contact support:

1. Click on the Help (?) icon.
2. Select Assistant and enter Contact support in the chat field, and then click the Send icon.
3. You'll be asked about your concern, and you'll need to enter and send it.
4. If you can't see any related topics to your issue on what they shared, select No, get me a human.
5. Then, click Contact Us.
6. Choose either Callback or Chat.

To check the availability of our live experts, please visit this article: QuickBooks Online support hours.

Drop by again in the Community if you have other questions. I'll be around to help you.