Help cant do pay roll or employies

Hello allanf1234abcd,

I've verified that our product engineers are currently working to fix the issue. The issue occurs when accessing the Employees tab.

However, I'd suggest trying our recommended basic troubleshooting steps. This might help you process payroll. Log in to a private browser. If the Employees tab works, go back to your regular browser and clear the cache.

Also, you can use other compatible browsers with QuickBooks like Mozilla, Internet Explorer, Chrome, and Safari.

Please don't forget to give us a call so that you'll be added as one of the affected users. You can follow a  few steps below to contact us:

1. Click the Help icon at the upper right top.
2. From the Search tab, enter Contact Us.
3. Select the Contact Us button.
4. Choose Callback.

To know our support availability time, visit this article: Get help with QuickBooks products and services.

Leave a reply below if you have further questions. I'll be right here.