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February 3, 2020
Question

How do I use Payroll in the Windows App (ver 4.0.9). It says I need to enable third party cookies, but I don't know how (in the app).

  • February 3, 2020
  • 1 reply
  • 5 views
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1 reply

christine_w
February 3, 2020

Hello sedge-

 

We are experiencing accessibility issues with the Employees tab in the QuickBooks App; we will be launching a new version of the app in the next couple of days. In the meantime please log in on a browser, Chrome or Firefox; and you should be able to access the Employees tab with out issue. 

 

Please also call into our support team so that we can record you as affected by the accessibility issues. Follow the instructions below to get a callback. 

 

    1. Log in to your QuickBooks Online account.
    2. Go to the Help menu at the upper right.
    3. In the Search bar, type Contact Us.
    4. Click the Contact Us option.
    5. Choose Callback.
     
    For support availability time, feel free to view this article: Get help with QuickBooks products and services.

 

Hope that helps, reply here if you have any questions. 

 

-Christine