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July 16, 2026
Question

I am trying to lodge STP, this is the first pay run. The error is SBR.GEN.AUTH.006. I have already added the hosted software to my access manager as instructed, twice.

  • July 16, 2026
  • 1 reply
  • 15 views
Any help would be great! All organisation details are correct, abn correct, SSID has been added to hosted providers in my access manager. Why will this still not work?

1 reply

QuickBooks Team
July 16, 2026

Since your organisation details, ABN, and access manager setup are all correct, we recommend contacting our Intuit Experts for further assistance. They can review your account more thoroughly and help resolve the SBR.GEN.AUTH.006 error you're experiencing with your STP lodgement.

 

If you have any further questions or require additional assistance, please add a comment below. We are here to help.