I canceled it last month, but it's charged again this month. Please close it immediately. I have asked for cancellation many times. and I would like a refund. Thank you.

Hi there, @jcal-ishii.

Since your concern is sensitive and requires confidential information about your Intuit account, I recommend reaching out to our QuickBooks Customer Care Team. They can verify why you're being charged and take further action. 

Here's how: 

1. Click on the Help (?) icon.
2. Select Assistant and enter Contact support in the chat field, and then click the Send icon.
3. You'll be asked about your concern, and you'll need to enter and send it.
4. If you can't see any related topics to your issue on what they shared, select No, get me a human.
5. Then, click Contact Us.
6. Choose either Callback or Chat.

To check the availability of our live experts, please visit this article: QuickBooks Online support hours.

I've also added an article to help you cancel your QuickBooks Online subscription manually.

If you have additional questions, please don't hesitate to leave a message in the comment section. I'll be happier to help. Keep safe, and have a good day.