I have one permanent employee who is accruing personal leave but it is not showing on payslip. How do I fix this just for them, not casual employees as they don't accrue.

When an employee is unable to view their leave balance, it often stems from a setting in the payroll options. It’s important to check that the permanent employee's leave category isn't set to hide accruals from their payslips.

To verify this, click on the Gear icon > Payroll settings > Pay Run Settings - click Leave Categories. Select the specific category for your permanent employees, such as Personal/Carer's Leave, and ensure the Hide accruals from payslip box is unchecked. If this setting is enabled, it will hide balances for everyone assigned to that category.

Updating this setting will only affect the permanent employees assigned to that specific leave category.

If you have any further questions, please feel free to return to this thread.