Im trying to use annual leave for an employee but no drop down list appears to select the appropriate leave category? How do I fix this?

Hello there, @btconcreting.

You can open your QuickBooks using a private browser. Let me guide you how.

Your browsers store temporary internet files and cache to speed up, but too much can cause unexpected behavior.

To use a private browser, here’s how:

   Mozilla Firefox: Ctrl + Shift + P

   Safari: Command + Shift + N

   Google Chrome: Ctrl + Shift + N

  Internet Explorer: Ctrl + Shift + P

Also, you can resize the page of the application. To minimize it, hold down the Ctrl key on your keyboard and the minus (-) sign repeatedly to zoom out and make the page smaller. Meanwhile, press the Ctrl and the plus (+) keys to zoom in. 

While waiting for the resolution, please sign up for our notification list of affected users. I’m unable to pull up account details in the Community for safety purposes.

I suggest contacting our QuickBooks Online Care Team since they can add your company in a secure space. Here’s how:

1. In your QuickBooks Online, click the Help menu in the upper-right corner.
2. On the Search tab, click an article and select Contact us at the bottom. Then, enter the details of your concern.
3. Choose how you would like to connect with them: either via Callback or Chat.

Please check this article for our support hours: Get help with QuickBooks products and services.

If there's anything that I can help, please let me know.