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QuickBooks Q&A
Payroll and STP

Payroll and STP

1,362 Topics
1,865 Replies

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1362 Topics

Manage users in payroll / keypay

I currently have full access to QB Online and use my work email address to log on.We also use Keypay for our timesheet management.All managers have a log on to QB to be able to approve timesheets for their staff and have restricted access.At the moment I have to use a personal email address to be able to receive timesheet notifications for my team and approve timesheets.Why can't I merge this function into my work email address rather than having these notifications going to a personal address?There are other staff in a similar situation that have full access to QB, but are using a personal email for timesheet approvals.Thanks.

111

5 years ago

KayBee

Payroll and STP

Having difficulty setting up default payroll accounts so that I can process the first pay run.

Hi, I'm a new user trying to process first pay run. Cannot Export to QB re error that default payroll accounts not configured. Have gone to Employees/Payroll Settings/Chart of Accounts and it's not obvious to me what needs to be done and I can't find any further instructions online except how to get there. I've gone into each of the categories and assigned accounts but so far have not been successful. Any help would be greatly appreciated. Thanks!

5 years ago

socalgirlinoz

Payroll and STP

Trying to set up payroll, but when I select Employees, the screen goes blank. I have a payroll subscription. Can anyone help?

No text available

5 years ago

johnnypo225-outl

Payroll and STP

I have an Apple IPad I wish to display it in landscape rather than portrait.

No text available

5 years ago

sam-marschallacc

Payroll and STP

Is there a way to skip forward a few years in the 'Prepare BAS' function as it has not been used in years?

The client used the function in 2017 but it has not been used since. Is there a way to 'catch it up to the present?'

Casual employee - ordinary hours and weekend loading

How do I make it so that a Pay run will automatically detect that an employee worked on Saturday and apply the appropriate weekend loading? I have already changed the Payrate in the Employee Details.  However, when I do a Pay run, it just shows all hours as the 'ordinary hours' rate, regardless of if it is the weekend or not. Thanks.

I'm trying to get my ***** together for tax and the program keeps changing the date on all the trips I imput to today's date??

No text available

5 years ago

pip_sheedy1982-o

Payroll and STP

How do I create a pay slip

No text available

5 years ago

naomijohn

Payroll and STP

How do I enter a deposit by an insurance company for payment of a vehicle written off in an accident? The insurance company is obviously the other driver's insurance.

No text available

5 years ago

elisabetta-farin

Payroll and STP

How can I set up a part time new employee?

payroll set up

5 years ago

helentdunbar

Payroll and STP

How do i find a payrun that i did last sat but is not there now

if i did a payrun on saturday and now it is not there do i redo it or not

5 years ago

salonelizabeth-k

Payroll and STP

How do i add super contributions to a casual employees payslip

No text available

5 years ago

whatisthis1

Payroll and STP

Can I export employee notes from workzone that have been entered? Also can you disable notes shown in payslips? I am wanting to treat notes section as observation notes.

No text available

5 years ago

afpatw

Payroll and STP

Your system is not as goid as it once was its slower and not responding

No text available

5 years ago

user51093

Payroll and STP

Hello why didn’t my payments get processed through the automated payroll system, it was supposed to be processed yesterday according to the two day lead time?

No text available

When I print our payslips some go over 2 pages. How do I make them fit onto just one page?

How do I change the units from hrs and mins to a decimal value?

Hi, I'm trying to change the units value in the timesheets from hours and minutes to a decimal value. Is this possible?

5 years ago

Edward-Product Champion

Payroll and STP

Create Employee Group

I need to create an employee group for one of my managers to ensure they can approve timesheets and leave, where do I go to do this?

5 years ago

sanjaya261

Payroll and STP

I am running my first pay run ever. Once I finalise the run. The salary payments and Super payments have to be made independently. Is that correct?

No text available

5 years ago

user61692

Payroll and STP

Remove the $ 450 Super guarantee threshold

How can I remove the $ 450 super guarantee threshold in keypay

5 years ago

jarpac

Payroll and STP

Can the one QB file be accessed by two computers simultaneously? I want a client and I to access the same file open my computer and on the client computer

No text available

5 years ago

renee@mgtcr.com.

Payroll and STP

Can you edit employees to be surname first?

Hi does anyone know if you can have employees listed by surname first? I have a few with the same Christian name so using Surname first is much easier and less chance of making a mistake

5 years ago

j-broedelet-iclo

Payroll and STP

Why is my account suspended?

No text available