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QuickBooks Q&A
Payroll and STP

Payroll and STP

1,337 Topics
1,840 Replies

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1337 Topics

Have you ever experienced when you reply to email to QuickBooks staff but they can never receive it? I replied thousands times but they can never receive it!!

No text available

5 years ago

eileen-catindig

Payroll and STP

Im setting up Workers compensation pay category. how do I set it up so that annual leave is calculated but not personal leave, as per NSW fairwork requirements. thanks

No text available

5 years ago

myhungfabrics

Payroll and STP

How can I enter salary sacrify regarding superanuation ?

No text available

5 years ago

scott-pilbaracop

Payroll and STP

Is it possible find the specific pay runs over the last few years where leave was used for a certain employee? he thought he had more sick leave accrued.

No text available

5 years ago

-tricat-com-au

Payroll and STP

How do i run a report on how many hours an employee has worked in a certain period of time?

No text available

5 years ago

lingnh

Payroll and STP

Hello, I set up wages payment by wrong pay category, used annual leave taken instead of ordinary hours. Now all the previous accumulated pay gone to annual leave taken.

Please advise how to adjust the accumulated pay category. Thank you Susan

5 years ago

kbbk

Payroll and STP

Hi Can an employee have access to payroll requests only? ie the emails that are sent when a leave request is made. If they can how do I set that up? With thanks Kell

No text available

5 years ago

Anthony James - Product Champi

Payroll and STP

Why are employees not showing when lodging a pay event?

How do I reset annual leave balance and have it start calculating from a particular date? (existing employee but annual leave had previously been calculated manually)

No text available

5 years ago

dolphincaravanhire

Payroll and STP

Nothing showing on employee page

page blank

5 years ago

L5D

Payroll and STP

'SBR.GEN.INFO.1: Transmission Unsuccessful'?

When trying to lodge a tax declaration with the ATO I keep getting this error, now for weeks. It says to contact support but gives no further hints. Any ideas?

5 years ago

Edward-Product Champion

Payroll and STP

Record lump sum payment and finalize redundancy

Due to business restructure, we have made couple of employees redundant. How can I record that in a payrun to pay them a lumpsum?

An employee want to cash out some annual leave. How do I do this please separate to the regular pay run

No text available

5 years ago

nidakptyltd

Payroll and STP

Im processing pays on a monday that were paid on a friday, how do i get around this in QBO now?

No text available

5 years ago

bp-woodypoint

Payroll and STP

Hi there how can i add my self as a director and run monthly wages ,i'm a smallbusiness with 4 employee at the moment

No text available

5 years ago

centralcoastalar

Payroll and STP

Im trying to delete a BAS payment which I doubled up on but it wont allow me . Any suggestions? It comes up with this error "No tax agency chosen. (INDIRECTTAX-19609)"

Im trying to delete it from the Reconciliations section

5 years ago

office-robertswm

Payroll and STP

How do I reimburse an employees mileage in a payrun? The ATO say I need to list it in the reimbursement section, not in gross wage. I can't find how to do this in QB

From the ATO website, I believe the mileage reimbursement needs to be listed on the payslip as it's tax deductible up to a point. We also pay above the ATO reimbursement rate, so I think I'm supposed to do one entry for km reimbursed at ATO rate ($0.72/km), and another entry for km reimbursed at a rate of the difference between our rate of reimbursement and the ATO rate of reimbursement ($0.08). This seems very difficult and annoying. Cheers Becky

5 years ago

Tom1988

Payroll and STP

How do I categorise a payment to my superannuation fund on behalf of myself as a sole trader?

No text available

I want to be able to view the staffs timesheets before I start payroll. What is the easiest way to view this?

No text available

5 years ago

liz84

Payroll and STP

Finalising 2020 tax and noticed sal sacr super for an employee was incorrectly set to PAYG withholding & W1 on BAS - how to correct to recalc BAS?

No text available

5 years ago

genext-tiling-gm

Payroll and STP

I have paid to my employee and payslip is been created but amount is not been detected from my account what should i do?

No text available

5 years ago

southeasternhard

Payroll and STP

Cannot access employees

No text available

5 years ago

hairdinkumstyle

Payroll and STP

Why am I not able to access my payrun in my iPad?

No text available

5 years ago

useraccounts29

Payroll and STP

ATO is asking me what is Intuit Quickbooks ABN? Which one is it?

No text available

5 years ago

cheryl-chapple

Payroll and STP

My Pay Run is stuck doing calculations and I cannot stop it or finish it. I get a message to wait but given there are only 2 employees, this seems excessive.

I get this message: The pay run is taking longer than expected to complete its calculations. You can either Wait a bit longer Return to the pay run list (the calculations will continue) If this issue persists, please contact support for assistance. Is there a way to remove it and start again?

5 years ago

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