My pay run is not adding the personal leave to the total amount to pay the staff member

Hello Nadeneaguilar,

When you are entering in leave taken by an employee, the effect on the earnings lines differ, depending on the settings for the type of leave being used.

You mentioned that the pay run is not adding the personal leave to the totals when you enter in leave taken. I will describe two situations, based on what is occurring when you use the 'Take Leave' function.

If you enter in leave taken and it does not add any earnings lines to your pay run:

1. Select the Actions button
2. Select Add Earnings
3. Select Personal/Carer's Leave Taken, or the pay category that you wish to use
4. Enter in the relevant number of hours, and the rate
5. Select Save

If you enter in leave taken and it adds both a positive and negative line to your earnings lines:

1. Check the earnings lines, and ensure it is subtracting the earnings from your employee's usual pay category, and replacing it with Personal/Carer's Leave taken
2. Adjust the employee's normal earnings line to include the number of personal leave hours.
3. If there is no existing normal earnings line for that employee, add one by selecting Actions, and then Add Earnings.
4. Select Save

For the second example, where there are both positive and negative lines added to your pay run, an example might be an employee that has worked 10 hours during the week, and then also took 10 hours of leave, for a total of 20 hours. Their earnings lines may look as follows, once adjusted:

Permanent Ordinary Hours 20 hours

Permanent Ordinary Hours -10 hours

Personal Carer's Leave Taken 10 hours

If you still have issues with entering in leave taken after checking these steps, please contact us: 

1. In your QuickBooks Online, click the Help menu in the upper-right corner.
2. On the Search tab, click an article and select Contact us at the bottom. Then, enter the details of your concern.
3. Choose how you would like to connect with them: either via Callback or Chat.

4.  

   Please check this article for our support hours: Get help with QuickBooks products and services.

-Ken