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February 2, 2020
Question

Payroll wont work, says to disable cookies- Ive done this and still no change?

  • February 2, 2020
  • 1 reply
  • 1 view
No text available

1 reply

Level 9
February 2, 2020

Hi there, clintonkingma.

 

I appreciate your efforts in disabling the cookies. 

 

My next recommendation is to give us a call so our payroll support team can investigate this further why you still unable to run your payroll even if you've already tried the initial steps to fix the issue.

 

Here's how:

    1. Log in to your QuickBooks Online account.
    2. Go to the Help menu at the upper right.
    3. In the Search bar, type Contact Us.
    4. Click the Contact Us option.
    5. Choose Callback.
     
    For support availability time, feel free to view this article: Get help with QuickBooks products and services.

 

If you have any other QuickBooks related concerns, you can always post them here.