We are having technical issues with notes in the timesheet, they keep repeating and can not be edited? We reinstalled the app but it only works for awhile then goes back

I appreciate your efforts to troubleshoot the issue on your own, @Lynley-Mennell. Let me add some additional troubleshooting steps to get this fix.

To address the unexpected issues with your QuickBooks app, you can reset the app's data. This will eliminate any problems, ensuring that the program operates smoothly.

Here's how:

For iOS: 

1. Open your Settings, then tap General.
2. Tap iPhone Storage. Choose the QuickBooks app.
3. Click Offload App.

For Android:

1. Go to Menu ☰, then select More Options.
2. Tap Settings, then Refresh Data.
3. Select YES to confirm.

These steps will erase all the data in your app, ensuring that the settings revert to their default state.

In the meantime, you can add notes in the timesheet by logging into your QuickBooks Online account on your computer.

Additionally, you can visit this helpful article to learn more about reports in QuickBooks Time: Learn about QuickBooks Time reports.

Let me know if you need further assistance in managing your employees' time or if you want to tackle QuickBooks-related issues. I'll keep my notifications on. You have a good one.