One of the reasons that employee data will not show up in a Pay Event can be that the employee is marked as Closely Held - for this financial year, Closely Held employees do not need to be submitted for STP, and so their information won't be included in any STP Pay Events. To check whether an employee is a Closely Held employee:
Navigate to Employees tab
Select Employee name
Select Pay Run Defaults from the menu
Scroll all the way to the bottom and you will see Closely held employee box under Single Touch Payroll
Please ensure this box is unticked
Once you have unticked the Closely Held Employee box, the pay event will show the employee data.
Feel free to reply in this thread if you have any other questions!
-Lucas
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