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January 28, 2020
Question

When trying to open Employees tab it has a message about Cookies Disabled. Is there something else I need to do when using the Quikbooks App?

  • January 28, 2020
  • 1 reply
  • 1 view
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1 reply

christine_w
January 28, 2020

Hi waters-a,

 

I'd recommend using a browser to access the Employees tab and QuickBooks Online at the the moment. We are experiencing accessibility issues with the Employees tab in the app, but the browser shouldn't present any issues. 

 

Please also call in to our support team so they can do additional troubleshooting to find if there is some other reason the app's Employees tab is not working for you. 

    1. Log in to your QuickBooks Online account.
    2. Go to the Help menu at the upper right.
    3. In the Search bar, type Contact Us.
    4. Click the Contact Us option.
    5. Choose Callback.
     
    For support availability time, feel free to view this article: Get help with QuickBooks products and services.

 

Reply here if you have any questions. 

 

-Christine