I'll be sharing some steps to help you check if your credit card payments went through. If you're using QuickBooks Payments, you can check your transactions in the Merchant Service Center.
Use these steps to verify successful CC transactions:
You can also contact our Payments Support for this. They can trace the funds for you or check if they were successful or not. To contact us, click the following link: Contact Payments Support.
Please visit us again if there's anything else you need with QuickBooks. I'll be right here to help you further with this customer payment concern and other QuickBooks questions.
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